Legal Notice
In accordance with the provisions of Articles 10 and 11 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we provide users and visitors with the legal information relating to the organisation that owns the website located at the internet address www.plazapalmeras.com.
Owner of the website:
Corporate name: ARENAS DE PUERTO DEL CARMEN, S.L.
Tax code: B57608382
Address: C/ Anzuelo, n.º 60 y 6 35510 Puerto Del Carmen, Lanzarote
Email address: recepcion@plazapalmeras.com
Telephone: 928971768
Registered with the companies registry of the LAS PALMAS in Volume 2377, Folio 152, Page 63648, Section 8 Activity: Hotel
Terms and conditions of use:
In order to browse this website as a visitor or to register with and access the services offered by ARENAS DE PUERTO DEL CARMEN, S.L., the following terms and conditions of service and use must be accepted:
1. The user accepts these general terms and conditions of use and service of the www. plazapalmeras.com website.
Any user who does not accept these terms and conditions will be unable to use the services and contents of the website www.plazapalmeras.com.
1. These terms and conditions of use regulate the access and use of the website www. plazapalmeras.com. Use of this website confers the status of user from the moment of access and once browsing has begun. By accessing any of the website’s content, the user expressly accepts these general terms and conditions. The user accepts the particular conditions applicable to the different services provide by the organisation on the website accessed.
2. The website www. plazapalmeras.com provides users with access to and use of diverse information and services.
3. The user must be of legal age to use the services of the www. plazapalmeras.com website. Minors under the age of 18 may only use the services of the www. plazapalmeras.com website under the supervision of a parent or legal guardian.
4. The user undertakes to make appropriate use of the content and services of the www. plazapalmeras.com website. This use must be carried out in accordance with the law, good conduct, public order and the provisions of these general terms and conditions.
5. In general, the provision of the website’s services and access to the information that it contains does not require prior subscription or registration by the user. However, ARENAS DE PUERTO DEL CARMEN, S.L. makes the use of some of the services offered on the website conditional upon the prior completion of the corresponding registration or personal data collection form by the user. The aforementioned registration must be carried out in the manner expressly indicated in the service itself or in the specific conditions by which it is regulated, where applicable.
6. The user accepts the obligation not to carry out any action that may damage, render unusable, prevent access to or damage the contents and services, and/or prevent normal use, of the website www.plazapalmeras.com by other users. In particular, and by way of example but not limitation, the user agrees:
Not to carry out any action that may affect, destroy, alter, render unusable or damage personal data, programmes or electronic documents found on the website.
Not to introduce, store or disseminate any computer program, data, virus or code that may damage the website, any of the services or any of the equipment, systems or networks of the organisation, of any other user and/or of any of the organisation’s suppliers.
The entity reserves the right to unilaterally amend these terms and conditions at any time due to the existence of new economic and/or commercial circumstances that make such amendment advisable, as well as due to the amendment, evolution or enactment of applicable laws, regulations and rules that affect the provision of the service and/or aspects related thereto. In such cases, the publication and announcement thereof will take place as far in advance as possible. Similarly, the company/entity reserves the right unilaterally amend, at any time, the presentation and configuration of the website.
This Legal Notice refers exclusively to the website, and does not apply to any links or third party websites accessible through it. The organisation is not responsible for the content of any websites linked to, or for any link included on a website accessed from the organisation’s website.
All the contents of the website are the exclusive property of the organisation, including but not limited to the graphic design, source code, logos, texts, graphics, illustrations, photographs and any other elements that appear on the website. Likewise, the trade names, trademarks or distinctive signs of any kind contained on the website are protected by intellectual and industrial property law. The organisation has the exclusive right to make use of the aforementioned intellectual property in any form and, in particular, the rights of reproduction, distribution and public communication. The user is prohibited from any non-consensual use, in whole or in part, of any of the contents of the website that make up the intellectual or industrial property rights of the organisation over the website and/or its contents.
The organisation reserves the right to take any type of legal action against any user who carries out any action that involves the reproduction, distribution, commercialisation, transformation and, in general, any other use, by any means, of all or part of the contents of the website, and which constitutes a breach of the website’s intellectual and/or industrial property rights.
For the purposes of these general terms and conditions, and for any communication that may be necessary between the organisation and the user, the latter should use the email address recepcion@plazapalmeras.com. Communications from the organisation to the user will be made in accordance with the personal data provided by the user when registering on the website www. plazapalmeras.com. For all communications relating to the use of the website and/or the contracting of the services offered therein, the user expressly accepts the use of email as a valid procedure for sending any such communications.
The relationships established between the owner of the website and the user will be governed by current Spanish legislation, and the competent Courts and Tribunals will be responsible for resolving any possible disputes that may arise. If the user is considered to be a consumer, the competent Courts and Tribunals will be those provided for in the provisions of current legislation governing consumer protection.
Conditions of Reservation
The purpose of these General Terms and Conditions is to regulate the contractual relationship between ARENAS DE PUERTO DEL CARMEN S.L. (hereinafter "the company/entity") and you (hereinafter "the customer/user"), relating to the purchase of hotel and/or tourist accommodation services through the website www.plazapalmeras.com (hereinafter "the website"), a domain owned by ARENAS DE PUERTO DEL CARMEN S.L a legally incorporated company, with registered office at C/ Gines de Castro y Álvarez, 3 1C, 35500 Arrecife, Lanzarote, with Tax Identification Number B57608382 registered in the Companies Register of LAS PALMAS in Volume 2377, Folio 152, Sheet 63648, Section 8.
I.- PRE-CONTRACTING INFORMATION
If you are under 18 years of age, you may not purchase and/or book any of the hotel and/or tourist accommodation services on the www.arenasdesonbou.es website. To purchase any hotel and/or tourist accommodation services on the website, you must be 18 or over.
We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step in the purchasing process. Prior to the start of the purchasing procedure, the company/entity makes these general terms and conditions available to you so that you may save and reproduce them.
We inform you that an electronic archive of these general terms and conditions of business will be produced and accessible to you at all times. All information provided during the purchasing process will be stored by the company and prior to procurement and during the purchasing process, you will be able to access, file and print these general terms and conditions for consultation purposes.
We inform you beforehand of the procedures that you must follow to accept these general terms and conditions. The procedures for engaging the hotel and/or tourist accommodation services offered are those described in these general terms and conditions, as well as the specific ones indicated on the website while browsing, so that you as the client/user declare that you know and accept these procedures as necessary for acquiring and/or engaging the hotel and/or tourist accommodation services offered on the website.
Our hotel and/or tourist accommodation services may be booked in the language of your choice of those available on the website. However, the language in which these general contract conditions are formalised is Spanish.
During the purchasing procedure, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you while browsing must be carried out in accordance with the indications provided on the website. This website displays windows for confirmation of the data provided, which may not allow you to continue with the purchase or contract if the data entered are not in the correct format. Before making a payment, you will be able to view the hotel and/or tourist accommodation services selected on the website and the details of your order so that, if necessary, you may change these details. If you detect an error after completing the payment process, you should contact customer service at: 928971768 or at the email address: recepcion@plazapalmeras.com
By providing your personal data, you give your express consent to processing this personal data for the purpose of purchasing and/or engaging the hotel and/or tourist accommodation services on the website.
The online purchase and/or booking of the hotel and/or tourist accommodation services offered by the company/entity through this website is subject to the provisions of these General Contract Conditions.
The purchase and/or booking of any of the hotel and/or tourist accommodation services of the company/entity through the website requires the acceptance of each and every one of the general contract conditions and/or the specific conditions applicable to the hotel and/or tourist accommodation services purchased and/or booked.
These General Conditions are subject to the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and any complementary laws that may be applicable.
If you have any queries, please contact us at the following email address: recepcion@plazapalmeras.com
II.- DETAILS OF SELLER.
This website is operated by:
ARENAS DE PUERTO DEL CARMEN S.L.
CIF/NIF (Corporate tax ID). B57608382
Address: C/ Gines de Castro y Álvarez, 3 1C, 35500 Arrecife, Lanzarote
ARENAS DE PUERTO DEL CARMEN S.L. sells the hotel and/or tourist accommodation services offered through the website www.plazapalmeras.com.
The company/entity has its registered address and/or premises at C/ Anzuelo 60, 35510, Puerto del Carmen, Lanzarote
ARENAS DE PUERTO DEL CARMEN S.L. is the owner of the domain and the website www.plazapalmeras.com
III.- PURPOSE OF THE CONTRACT CONDITIONS.
The purpose of these contract conditions is to regulate the conditions of sale of the hotel and/or tourist accommodation services offered by the company/entity on this website. These conditions regulate the contractual relationship for purchasing arising between the company/entity and yourself at the moment you check the corresponding box during the online purchase and/or booking process.
The characteristics of the hotel and/or tourist accommodation services purchased and/or engaged are reflected on the website.
The purchasing on your part of any of the hotel and/or tourist accommodation services through the website www.plazapalmeras.com entails the acceptance and subjection to these General Contract Conditions and to the particular conditions that may apply to the purchase and/or booking of each of the hotel and/or tourist accommodation services.
The prices applicable to the hotel and/or tourist accommodation services booked by you are those indicated on the website on the date of booking and/or purchase. VAT is included.
All the technical means and requirements needed to access the website and the hotel and/or tourist accommodation services hotel or tourist accommodation services offered therein shall be the sole responsibility of the user.
Once you have accessed the website, in order to proceed with the purchase of the different hotel and/or tourist accommodation services, you must follow all the indications and instructions on the website, completing for these purposes the required contract conditions and other forms established for each hotel and/or tourist accommodation service, which requires reading and accepting these General Contract Conditions, as well as, where applicable, particular conditions that may be applicable.
IV.-PURCHASING PROCEDURE.
Hotel and/or tourist accommodation services must be purchased through the specific selection of the services desired by means of the purchase selection instruments found on the website. Once the purchase request has been selected and verified, you must expressly accept the contract conditions as shown on the website. From the moment of acceptance, you acquire the status of customer/user of the company/entity. We recommend that you read these General Terms and Conditions carefully, and print them on paper or save the document in electronic format.
In order to purchase any of the hotel and/or tourist accommodation services on the website, you are required to register your personal and/or professional details. In some cases, you will have to set up a username and password that will allow you to access areas that require prior identification. When you register your personal data on our website, or when you book one of our hotel and/or tourist accommodation services, your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the service during the selected period and to send you information about hotel and/or tourist accommodation services offers similar to those you have purchased that may be of interest to you. At any time, you may modify your customer registration details (address, contact telephone number, email address, etc.).
Purchase procedure:
1.- To purchase hotel and/or tourist accommodation services from the website, you must follow the instructions on the page and select the services you wish to purchase.
You will be able to view and control hotel and/or tourist accommodation services selected by following the purchase and/or booking instructions on the website. When selecting the hotel and/or tourist accommodation service on the website, you will be able to view the characteristics of the service and its price. We will also specify whether or not VAT is included in the final price of the service selected, and the terms and conditions, including information regarding extra costs. VAT is included.
Once the selection of the hotel and/or tourist accommodation services is complete, you will proceed to payment. Before confirming payment, we will inform you again of the price of the hotel and/or tourist accommodation services that you have selected, specifying whether or not VAT is included in the final price of the services selected, the contract conditions, including information regarding the date when the hotel and/or tourist accommodation services will be provided, and in case of additional expenses, we will indicate the corresponding amount. In any case, you will be informed of the costs of the hotel and/or tourist accommodation services that you have purchased in the event that these are not included in the final price of the services selected.
You will also receive information regarding the possibility of applying discounts. At this point you will be able to continue shopping or make the payment and/or contracting.
2.- To make the purchase and payment of the hotel and/or tourist accommodation service you will fill in a form with the data requested. The data that are mandatory to proceed with the purchase and payment will be marked with an asterisk. A delivery address will need to be specified.
Once the mandatory personal data of the order and payment form has been implemented, accept the terms and conditions of the order and payment by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of purchasing and/or booking the hotel and/or tourist accommodation services on the website by ticking the privacy policy and personal data processing box.
You may also request, by ticking the corresponding box, to receive newsletters and offers from the company/entity. And confirm the billing address.
3.- The form of payment accepted by the company/entity is :
· Visa
· Master Card.
4.- The security of its customers is essential for the company/entity [...]. Therefore, in order to protect the transmission of confidential information, the website has a data encryption protocol with an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely. For payment with Visa and Mastercard credit cards, the customer is required to have CES (Secure Electronic Commerce) payment activated. You can tell whether the Secure Electronic Commerce protocol is activated by the VISA "Verified by VISA" and Mastercard "Mastercard Secure Code" logos. In all transactions the system conducts a validation with the issuing bank of the card with which you are paying, asking for a key / PIN / signature / security code that the customer must have, and that together with the card number, expiry date and the 3 digits on the back guarantee the security of the transaction. We call this key / PIN / signature / security code the CES Security Code or CES Secure E-Commerce Code. The customer's credit card details will be absolutely confidential (neither the company/entity nor third parties will be able to access them).
In the event that payment by credit card is refused, the purchase of the service will be automatically cancelled and the customer will be informed of the cancellation by electronic means.
5.- Finally, you must confirm the contracting and/or purchase of the hotel and/or tourist accommodation services selected.
V.- SERVICE ENGAGED.
The hotel and/or tourist accommodation service/service is offered on the website with as accurate a description of its characteristics as possible.
VI.- PRICE AND AVAILABILITY OF THE SERVICE.
The prices applicable to each of the hotel and/or tourist accommodation services are published on the website and indicated for each service. The prices of the hotel and/or tourist accommodation services are shown in euros.
Before you accept the booking and/or purchase transaction, the prices of each of the hotel and/or tourist accommodation services selected and/or booked will be clearly specified, as well as the expenses that will be applicable to the operation and the promotions or discounts that may be applicable.
The company/entity reserves the right to modify its prices at any time. In case of modification of the sale price, the hotel and/or tourist accommodation services will be invoiced according to the price effective during the registration of the booking and/or purchase.
For any payment made to the company/entity you will receive an invoice in your name.
For any information about the hotel and/or tourist accommodation service purchased, you should send an email to the email address recepcion@plazapalmeras.com, indicating your customer/user details in the message subject line.
VII.- OFFERS.
The offers are duly indicated. The hotel and/or tourist accommodation services offered on the website will be available until any modification to it is made, which will be notified one week in advance.
VIII.- RIGHT OF WITHDRAWAL.
The right of withdrawal of the user/consumer, provided for in article 68 of the Royal Legislative Decree 1 /2007, of November 16th, is not applicable in this contract, since it is a hotel accommodation service and the exceptions to the right of withdrawal provided for in art. 103 of Royal Legislative Decree 1/2007, of November 16th, apply.
Cancellation conditions: The withdrawal and/or cancellation conditions are specified in the contracted reservation.
To exercise the right of withdrawal, the Customer may use any of the following methods:
a) By telephone at the number 928971768
b) By email at the address recepcion@plazapalmeras.com. Using the withdrawal form that the Customer must download here, and which can be sent to the email address recepcion@plazapalmeras.com. In this case the Customer must state WITHDRAWAL FORM as the subject of the email.
WITHDRAWAL FORM (You should only complete and send this form if you wish to withdraw from the contract).
FOR THE ATTENTION OF: ARENAS DE PUERTO DEL CARMEN S.L., with personal/company tax code: B57608382, address at: C/ Gines de Castro y Álvarez, 3 1C, 35500 Arrecife, Lanzarote, Tel. no.: 928971768, Email: recepcion@plazapalmeras.com
– I hereby inform you that I withdraw from my reservation contract with reference no. reference no. Pertaining to reservation no.:
reference no.
reference no.
Pertaining to reservation no.:
with purchase date
Name of Buyer(s)
Address of Buyer(s)
Signature of Customer(s)
Date
IX. ENTERING INTO THE CONTRACT.
Contracts shall be deemed entered into and produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34 /2002, of 11 July, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or mercantile regulations. If you are a consumer, it will be understood that this contract is entered into at the place where you have your primary residence. If you are a professional or business owner, it will be understood that this contract is entered into at the location of the registered address and/or premises of the company/entity.
X. AMENDMENT.
The company/entity reserves the right to amend or replace these contracting terms and conditions in the event of new economic, commercial or regulatory circumstances and/or extraordinary circumstances that affect the sale of the product and/or provision of the service and/or aspects related thereto that justify any such amendment to these terms and conditions. Any unilateral amendments to these terms and conditions on justifiable grounds will not, under any circumstances whatsoever, affect the contracting terms and conditions governing those products, services or promotions that may have been accepted prior to such amendments.
XI. LIABILITY REGIME.
The company/entity will not be liable for problems due to lack of access or problems inherent to Internet connectivity or electricity networks when the causes are beyond its control or could not have been foreseen by the parties, or that, if foreseeable, the company/entity makes all reasonable efforts to avoid them or they are considered acts of god or force majeure.
The company/entity accepts no liability whatsoever for any delay to the performance of its obligations or failure to perform the same in the event that such non-compliance stems from a situation of force majeure, in accordance with the provisions of Article 1,105 of the Spanish Civil Code. Such circumstances will be communicated to the other party as soon as possible. The agreed delivery times will be extended for at least the period of time during which the situation of force majeure existed. If the situation of force majeure persists for more than three (3) months, either of the parties may terminate these contracting terms and conditions.
XII. PROTECTION OF INTELLECTUAL PROPERTY.
ARENAS DE PUERTO DEL CARMEN S.L. is the owner of the domain and the website www.plazapalmeras.com. The trademark is duly registered in the name of ARENAS DE PUERTO DEL CARMEN S.L. Likewise, the website www.plazapalmeras.es including, but not limited to, programming, editing, compilation, designs, logos, text and / or graphics, is the property of ARENAS DE PUERTO DEL CARMEN S.L., and is protected by national and international intellectual and industrial property law. Therefore, the holder of the rights expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorisation to this effect.
Access by the user to the website does not grant the user any ownership rights over the same. ARENAS DE PUERTO DEL CARMEN S.L.. shall take legal action as provided by law against those who knowingly and without authorisation carry out any of the aforementioned acts.
XIII. APPLICABLE LAW AND JURISDICTION.
These general conditions shall be governed by and interpreted in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the competent Courts and Tribunals for any questions that may arise or actions that may be brought as a result of the provision of the website service and its services and contents, and regarding the interpretation, application, fulfilment or non-fulfilment of the provisions of these general conditions. If the user is considered to be a consumer, the competent Courts and Tribunals will be those provided for in the provisions of current legislation governing consumer protection.
In addition, we remind you that you can access the European Union's online dispute resolution platform by following this link. (https://ec.europa.eu/consumers/odr/main/?event=main.home2.show).
XIV. PERSONAL DATA
In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, you are provided with the following information on how your personal data is processed: RESPONSIBLE / MANAGER: ARENAS DE PUERTO DEL CARMEN S.L., Fiscal ID code: B57608382, Address: C/ Gines de Castro y Álvarez, 3 1C, 35500 Arrecife, Lanzarote, Telephone: 928971768, Email address: recepcion@plazapalmeras.com. PURPOSE: At ARENAS DE PUERTO DEL CARMEN S.L., we process the information you provide us in order to provide you accommodation in our hotel and/or the services of our establishments, in addition to managing the sending of information and commercial research and invoicing thereof. We will develop a commercial profile based on the information provided in order to be able to offer you our services in accordance with your interests. No automated decisions will be made based on this profile. The personal data provided will be retained for the duration of the commercial relationship and as long as no request has been received to delete the same by the interested party, for a duration of 5 years from the last time you contract and/or make any reservation. In any event, your personal data will be retained while they remain useful for the purpose indicated, and in any event for the legally established periods and for the time needed to address any possible liabilities resulting from said processing. LEGAL BASIS: Personal data processing is based on the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into the contract; we are also obliged to process your personal information to comply with a legal obligation that applies to the data controller. In any event, you have given your consent for your personal information to be processed for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (ART 6.1. A. B. C) and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights: (LOPDPGDD). Act 1/1992, modified by Organic Law 4/2015 of 30 March on the Protection of Public Safety, shall apply. Articles 20 and 21 of the Information Society Services Act 34/2002, for the use of telecommunications to send commercial offers, shall apply. While the prospective offer of services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase and/or provision of the service under any circumstances. The personal data must be provided, otherwise the hotel accommodation service and/or the requested offer cannot be provided. While the prospective offer of products and services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase of any product and/or service under any circumstances. RECIPIENTS: No personal data will be shared with any third party not connected to the company, unless it is a legal requirement to do so. However, you are informed that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Data Controller company. In addition to the above, the company may share or communicate personal data in order to meet its obligations with public administrations when required to do so by law. No data is expected to be transferred to third countries. RIGHTS: Interested parties have the right to obtain access to their personal information, as well as to request that any inaccurate data be rectified or, where appropriate, to request the removal of said data when, among other reasons, the information is no longer needed for the purposes for which it was obtained. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the purpose of filing or defending complaints. Additionally, and for purposes related to their particular situation, interested parties may oppose the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have stated their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, the parties concerned may write to ARENAS DE PUERTO DEL CARMEN S.L. at C/ Gines de Castro y Álvarez, 3 1C, 35500 Arrecife, Lanzarote enclosing a copy of a document accrediting their identity (national identity document), or email recepcion@plazapalmeras.com. You have the right to file a complaint with the Regulatory Authority: The Spanish Agency for Data Protection (www.agpd.es). Origin of personal data: the data subject.
Data Protection
PRIVACY POLICY
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
Who is responsible for the processing of your personal data?
Responsible for the treatment: ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone 928977350, Email: directional@plazapalmeras.com. DATA PROTECTION OFFICER: CONTACT: / http://www.protecmir.com / EMAIL: protecmirlegal@protecmir.com .
What data do we process?
In ARENAS DE PUERTO DEL CARMEN, S.L. We process the personal data provided by you by completing the forms enabled for this purpose on this website, the personal data derived from the provision or contracting of our services or products and/or the personal data derived from the commercial relationship that you maintain with us. In addition, we process personal data generated in the context of your activity on our website, which category includes your browsing data obtained through the website.
It is important for us to keep the record of your personal data up to date. You have the obligation to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the email: direction@plazapalmeras.com.
For what purpose do we process your personal data?
Purpose: ARENAS DE PUERTO DEL CARMEN, S.L. may process your personal data for the following purposes:
-Management and maintenance of the services provided through the website.
-Management and attention to queries and requests for information made by users through the contact form. The email address and personal data that you provide us through the contact form on the website will be used exclusively to respond to the queries you raise by this means.
-Compliance with applicable legal obligations.
-Sending commercial communications and newsletters, as well as advertising of our services and products.
-Management of the contracting of our services and/or products.
-Management of requests for information or requests for quotes for our services or products.
-Registration in the user area.
-Reception and management of your Curriculum Vitae to participate in the entity's personnel selection processes.
-Management of the members club.
-If you have consented and in order to be able to offer you services in accordance with your interests, your personal data may be used to develop a commercial profile. No automated decisions will be made based on said profile.
We retain your personal data in our systems and files for the time necessary to carry out the purposes of the processing, and to comply with the provisions of applicable legislation. Your personal data will be kept as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to delete and/or limit the processing of your data. The retention period of personal data will vary depending on the purposes of the processing and in general:
-The personal data that you provide us in the event of contracting our services or products will be kept during the contractual relationship and, once it has ended, during the limitation period of any legal actions that may arise from it.
-The personal data that you provide us to manage requests for information or queries through the contact form will be kept as long as you do not request its deletion or cancellation.
-The personal data that you provide us to subscribe to our Newsletter or newsletters will be kept as long as you do not request its deletion, opposition and/or limitation.
-The personal data that you provide us by sending the curriculum vitae will be kept for a period of no more than 1 year.
-The personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept as long as you do not request its deletion or cancellation.
Your personal data will be kept as long as they are useful for the indicated purposes, and, in any case, during the legal periods and the time necessary to address possible responsibilities arising from the processing.
Data security.
We have appropriate technical and organizational security measures to protect your personal data against unauthorized or illicit processing and against accidental loss, destruction or damage, ensuring its integrity and confidentiality. The technical and organizational security measures implemented allow: to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services; restore availability and access to personal data quickly in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organizational measures implemented to guarantee the security of the processing.
These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of the application and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity that the processing entails for your personal data.
What is the legitimacy for the processing of your data?
Legitimation: The legitimacy to process your personal data is based on:
-The execution and maintenance of a contractual and commercial relationship with you, such as, for example, the contracting of the entity's products and services, management and request for quotes for the entity's products and/or services, all in accordance with the provisions of article 6.1.B of the RGPD (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
-Your express consent for one or more purposes, such as the sending of advertising communications or newsletters of your own or of third parties, management of resume submissions, participation in activities or contests, all in accordance with the provisions of article 6.1.A of the RGPD (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
-Compliance with different legal obligations, all in accordance with the provisions of article 6.1.C of the RGPD (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
- The satisfaction of legitimate interests pursued by the data controller or by a third party, for example, for security reasons, to improve our services and or to manage your requests or queries.
During the data collection process, and in each place on the website where personal data is requested, the user will be informed, either through a hyperlink or by including the appropriate mentions in the form itself, of the mandatory nature or not of the collection of their personal data.
The personal data requested in the forms on the website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if the requested personal data is not provided, or is not provided correctly, it cannot be processed.
There is an obligation to provide your personal data in cases of contracting a service or product, and/or in cases of requesting quotes or offers.
The sending of advertising communications, newsletters or information bulletins about our products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the contractual or commercial relationship that you maintain with us.
If you have authorized us to send advertising for our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases, the provisions of art. 20 and 21 of Law 34/2002, of July 11, on information society services and electronic commerce, regarding the use and processing of your personal data in order to manage the sending of advertising by electronic means.
If you have selected the option to receive advertising, or if you have subscribed to our newsletter, you can cancel this option at any time.
To which recipients will your data be communicated?
Recipients: In general, your personal data will not be communicated to any third party outside the entity, unless legally required. However, we inform you that third-party providers may have access to your personal data as data processors, within the framework of the provision of a service for the entity responsible for the processing. We inform you that you can request the complete list of recipients who may receive your personal data as data processors or as third-party recipients by email transfer: direccion@plazapalmeras.com . In addition to the above, the entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required, in accordance with current legislation.
-International data transfers:
To carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. Database management and data processing are limited to the purposes of the processing, and are carried out in accordance with current data protection laws and regulations. In the event that data is sent outside the EEA, the company will use appropriate contractual measures to ensure data protection, which may include, but are not limited to, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending of personal data outside the EEA.
What rights do [you] have regarding the processing of your personal data?
Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. Likewise, and for reasons related to your particular situation, you can object to the processing of your data, in which case your personal information will no longer be processed for those purposes for which you have expressed your opposition. Where technically possible, you can request the portability of your data to another controller. To exercise these rights, in accordance with current legislation, you can contact by postal mail, attaching a copy of a document proving your identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L. at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE or at email address@plazapalmeras.com. You have the right to file a Claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
You expressly accept the inclusion of personal data collected while browsing the website and/or provided by completing any form, as well as those derived from a possible commercial relationship, in the entity's automated personal data files.
The entity guarantees the confidentiality of users' personal data. However, the entity will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required, in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the files owned by ARENAS DE PUERTO DEL CARMEN, S.L. even once the commercial relations formalized through the entity's website have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.
Use of social networks.
When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from such social networks, including information about your profile, user ID associated with your social network account, and any other public information that you allow to be shared with third parties on the social network.
The entity uses social networks in order to inform about the services it offers, as well as any other activity or event that is carried out and that it wants to publicize, but at no time will it obtain personal data from the same users who interact in them, unless there is express authorization.
These data are only used within the social network itself and are not incorporated into any processing system.
Social networks have their own conditions of use and privacy policies that you are obliged to take into account and observe their compliance if you use them.
Below we provide you with information on the processing of your personal data by ARENAS DE PUERTO DEL CARMEN, S.L.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF CUSTOMER/RESERVATION PERSONAL DATA
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process your personal data in order to provide you with hotel accommodation service in our establishment, manage the sending of information and commercial prospecting and bill the contracted services. In order to be able to offer you services according to your interests, we will develop a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, for a period of 5 years from the last contract and/or reservation made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the treatment.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application, at their request, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the person responsible for the treatment. In any case, you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation EU 679/2016 (Art. 6.1.A. B and C) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD). Law 1/1992, modified by Organic Law 4/2015, of March 30, on the Protection of Citizen Security, applies. The Information Society Services Law 34/2002, articles 20 and 21, also applies to sending commercial offers through telecommunications. The prospective offer of services is based on the consent requested without in any case the withdrawal of this consent conditioning the acquisition and/or service provision contract. There is an obligation to provide personal data and otherwise the hotel accommodation service cannot be provided and/or the requested offer cannot be provided. The prospective offer of products and services is based on the consent requested without in any case the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. Your personal data will be communicated to the Secretary of State for Security and its processing may only be carried out by the Security Forces and Corps and/or the competent authorities. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL DATA IN A PART OF TRAVELERS.
In accordance with the provisions of Regulation (EU) 679/2016, new General Data Protection Regulation (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD), you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information you provide us with in order to provide you with the requested hotel accommodation service and comply with the documentary registration and information obligations established by Royal Decree 933/2021, of October 26, which establishes the documentary registration and information obligations of natural or legal persons who carry out lodging and motor vehicle rental activities. No automated decisions will be made based on said profile. The data that you provide us and that we process in a computer record must be kept for a period of three years from the end of the contracted service or provision. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application, at their request, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the data controller in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1. B and C) and the LOPDPGDD. Law 1/1992, modified by Organic Law 4/2015, of March 30, on the protection of citizen security, applies. Royal Decree 933/2021, of October 26, also applies. Organic Law 7/2021, of May 26, on the protection of personal data processed for the purposes of prevention, detection, investigation and prosecution of criminal infractions and execution of criminal sanctions is also applicable. There is an obligation to provide personal data or, otherwise, the hotel accommodation service cannot be provided.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. Your personal data will be communicated to the Secretary of State for Security and its processing may only be carried out by the Security Forces and Corps and/or the competent authorities. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL DATA IN SATISFACTION SURVEY.
In accordance with the provisions of Regulation (EU) 679/2016, new General Data Protection Regulation (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD), you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information you provide us in order to know your degree of satisfaction with your stay in our establishment. In order to be able to offer you products and services in accordance with your interests, we will develop a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last contract and/or reservation made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on your consent for one or more specific purposes, in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1. A) and the LOPDPGDD. Law 34/2002, of July 11, on information society services and electronic commerce, articles 20 and 21, applies to the sending of commercial offers through telecommunications. The prospective offer of services is based on the consent requested, without in any case the withdrawal of this consent conditioning the acquisition and/or service provision contract. There is an obligation to provide consent to be able to make prospective offers and send you commercial information.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. In addition to the above, the entity may transfer or communicate personal data to meet its obligations before public administrations in cases where this is required in accordance with the legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L., at C/ ANZUELO, Nº 60 35510 PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL ACCOUNTING/BILLING DATA
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information you provide us with in order to prepare and prepare invoices for the contracted products and/or services and for the purpose of compliance with accounting and tax obligations. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, for a period of 5 years from the last contract and/or purchase. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures, we must also process your data to comply with a legal obligation applicable to the person responsible for the treatment, in accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 (Art. 6.1. B and C) and Organic Law 3/2018 of 5 December, Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD).
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. In addition to the above, the Entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL CURRICULUM VITAE DATA
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information you provide us with in order to carry out a personnel selection and for the applicant to participate in the company's employment selection processes. The personal data provided will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application, at their request, of pre-contractual measures. In any case, you have given your consent to process your personal data for one or more specific purposes in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1. A and B) and the LOPDPGDD. There is an obligation to provide personal data or, otherwise, you will not be able to participate in the entity's selection process.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL DATA OF SUPPLIERS
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information you provide us in order to place an order and bill for services. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, for a period of 5 years from the last contract made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in accordance with the provisions of the RGPD EU 679/2016 (ART. 6.1. B) and Organic Law 3/2018 of December 5, (LOPDPGDD).
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. In addition to the above, the Entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL DATA OF WEB USERS
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information that you provide us with in order to provide the services and/or sell the products contracted by you through our website. In addition to managing the sending of information and commercial prospecting. In order to be able to offer you services according to your interests, we will develop a commercial profile, based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, for a period of 5 years from the last contract and/or purchase made by you. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures, in any case you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of the RGPD EU 679/2016 (ART. 6.1. A. B) and Organic Law 3/2018 of 5 December, (LOPDPGDD). The Information Society Services Law 34/2002, articles 20 and 21, applies to sending commercial offers through telecommunications. The prospective offer of products and services is based on the consent requested without in any case the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service. There is an obligation to provide personal data or, otherwise, the service and/or sell the product and/or facilitate the requested offer and manage the sending of commercial information cannot be provided.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. In addition to the above, the Entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL VIDEO SURVEILLANCE DATA
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: In ARENAS DE PUERTO DEL CARMEN, S.L. We process the information captured through video surveillance cameras in order to preserve the security of people and property, as well as the security of the facilities or establishment. In addition to controlling access to the establishment and facilities of the company or Entity. The personal data provided will be kept for a maximum period of 30 days from its recording. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the treatment.
LEGITIMATION: The processing of your personal data is based on the need to satisfy legitimate interests pursued by the data controller or by a third party in accordance with the provisions of the RGPD EU 679/2016 (Art. 6.1. F) and Organic Law 3/2018 of December 5, (LOPDPGDD). Articles 22 and 89 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, apply. Article 20.3 of the Workers' Statute also applies.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except under legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You are informed that the images may be processed by the processor in accordance with article 28 of the GDPR. In addition to the above, the entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
INFORMATION OF THE ART. 13 AND 14 OF THE R.G.P.D. RELATING TO THE PROCESSING OF PERSONAL DATA OF NEWSLETTER/MAILING
In accordance with the provisions of the General Data Protection Regulation EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:
RESPONSIBLE ARENAS DE PUERTO DEL CARMEN, S.L., NIF/CIF: B57608382, Address: C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, Telephone: 928977350, Email: directional@plazapalmeras.com. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: At ARENAS DE PUERTO DEL CARMEN, S.L we process the information you provide us in order to send you personalized offers on the company's products and/or services and manage the sending of information and commercial prospecting. In addition, we process the information of customers who have contracted our products and services in order to send you personalized offers about the company's products and/or services. In order to be able to offer you our products and services in accordance with your interests, we will prepare a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept as long as your express consent is maintained and its deletion is not requested. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to address possible responsibilities arising from the processing.
LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application, at their request, of pre-contractual measures, in any case you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of the RGPD EU 679/2016 (ART. 6.1. A. B) and Organic Law 3/2018 of 5 December, (LOPDPGDD). The Information Society Services Law 34/2002, articles 20 and 21, applies. The prospective offer of products and services is based on the consent requested without in any case the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service. There is an obligation to provide personal data and consent to manage the sending of advertising information and commercial prospecting.
RECIPIENTS: The data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the entity responsible for the processing. You can request information regarding those responsible for the treatment by emailing: directional@plazapalmeras.com. In addition to the above, the Entity may carry out transfers or communications of personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation. There is no provision for data transfer to third countries.
RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes for which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by postal mail, attaching a copy of a document proving their identity (DNI), to ARENAS DE PUERTO DEL CARMEN, S.L at C/ ANZUELO, Nº 60, 35510, PUERTO DEL CARMEN, LANZAROTE, or to the email address trabajo@plazapalmeras.com. You have the right to file a claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.
Data security.
We have appropriate technical and organizational security measures to protect your personal data against unauthorized or illicit processing and against accidental loss, destruction or damage, ensuring its integrity and confidentiality. The technical and organizational security measures implemented allow: to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services; restore availability and access to personal data quickly in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organizational measures implemented to guarantee the security of the processing.
These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of the application and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity that the processing entails for your personal data.
AIM: in Arenas de Puerto del Carmen, SL we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile. There will be no automatic decisions regarding such profile. The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
LEGITIMATION: the legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services there is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.
RECIPIENTS: we will not assign personal data to third parties unless there is a legal obligation. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
RIGHTS: Any person has the right to have confirmed whether in Arenas de Puerto del Carmen, SL we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants. You have the right to claim to the Control Authority: Agencia Española de Protección Datos. WWW.AGPD.ES; SOURCE: THE SOLICITOR.
1.2. The client expressly accepts that any data obtained while using the website, or which has been provided through filling out any forms that are contained therein, as well as any data resulting from any possible commercial relationship, may be included in an automated personal data file of the type described in section 1.1. During the process of data collection and on all pages of this website where personal data is asked for, the client will be informed with the help of a hyperlink or an explicit mention in the form itself about the compulsory or optional character of the recollection of such data. Every client that decides to register on the website of our company will be asked for those data that are necessary to fulfil the purposes of this company, which are service providing and/or selling of offered products in the website.
1.3. With respect to the data collected in the manner provided in the preceding paragraph, the client may exercise his rights according to the articles 15-21 of the Ruleset (UE) 2016/679, and in particular their right to access, rectify, cancel and object to such data, as well as treatment limitation data portability and automatized individual decisions. Likewise, he may withdraw his consent for the transfer of the collected data or the treatment of these data for any of the uses described above. Any client may exercise his rights referred to in the previous paragraph with the help of a cancellation request form that has to be requested from us by e-mail. The written and signed form together with a copy of the client’s identity document shall be sent by postal mail to the following address: company: Arenas de Puerto del Carmen, SL with corporate address in C/ ANZUELO, Nº 60 (35510), Lanzarote, Puerto Del Carmen, attaching, in any case, the client’s ID card photocopy.
1.4. Automatized treatment with which your data will be collected as a consequence of queries, using, hiring or buying any product, as well as of any transaction or operation done in this webpage has as a main end the management of the contractual relationship with the owner of this website.
1.5. You authorize the reception of promotional information about our services and products. Your personal data will be used for the sole purpose of sending the promotional information by traditional or electronic means. In the case of the electronic e-mail addresses or the website contact form, the data that you provide to us per e-mail or through the form will be used exclusively to respond to the queries that you convey to us by these means. We will apply what is stated in articles 22.1 and 22.2 of Law 34/2002, of July 11th, of information society services and e-commerce that is modified by article 4 of the royal decree 13/2012 regarding the usage and treatment of personal data in terms of advertising.
1.6. The entity guarantees the confidentiality of the personal data. Notwithstanding this, the entity will submit to the competent public authorities any personal data or other information in its possession or accessible through its systems which may be required in compliance with legal provisions and regulations applicable to the case. Even after the relationship established through the website has terminated, personal data may be kept in the files owned by Arenas de Puerto del Carmen, SL exclusively for the purposes indicated above and, in any case, within the legally established time limits for putting the collected personal data at the disposal of the administrative or judicial authorities.
